Third places, separate from home and work, now shape workplace design. They promise community, relaxation, and belonging by fostering collaboration. But can a place actually deliver on this promise? Headlines now suggest third places may solve our loneliness epidemic....
Beyond transactions and spreadsheets, there are opportunities to focus on relationships. But it takes caring and a commitment to building trust with people. It’s not a slogan or a gimmick in a campaign. Companies often invest heavily in marketing and promotion...
Do the people in our lives follow a grand design, or is it all a beautiful coincidence? We cross paths with many people, each leaving a mark on our hearts and minds. Some bring love and support, wrapping us in warmth when the world feels cold. They help us light up...
It takes effort and intention to create anything, including customer experiences based on trust. It’s a matter of not just talking about what you’re about but truly living it. Many small and large companies use Client Relationship Management systems to...
Just as a hermit crab changes its shell throughout its life, finding new ones that better fit its growing body, we too embrace change in our lives, especially in our relationships. The shell that once provided comfort may no longer serve us as we move through life....